Privacy Policy

Britain Direct handles information from visitors, businesses, contributors and commercial partners with a simple standard: collect what is needed, use it for the purpose it was provided, and keep it protected from unnecessary exposure. This policy explains what information may be collected when someone uses the website, submits a business enquiry, requests a feature, sends a press release, or discusses a commercial visibility campaign with Britain Direct.

This website is designed for public business discovery. Some information published on Britain Direct is therefore intended to be visible, such as company names, official websites, founder details supplied for publication, business descriptions, sector information, public social links, quoted statements, and approved editorial profile material. Private contact details used to coordinate a placement are handled separately from public profile content.

Information We Collect

When you contact Britain Direct, we may collect your name, email address, phone number, company name, website, role, enquiry details, billing information, campaign requirements and any files or supporting material you choose to provide. This may include press releases, founder biographies, business summaries, images, logos, product information, links, approval notes, factual corrections and other information needed to assess, write, publish or manage a page.

When you browse the website, standard server logs may record technical information such as IP address, browser type, device information, referring pages, pages requested, timestamps and basic security events. This information is used to keep the website working, investigate errors, protect against misuse and understand broad site performance. It is not used to build sensitive personal profiles.

How We Use Information

Information supplied to Britain Direct may be used to respond to enquiries, review whether a business is suitable for coverage, prepare editorial pages, confirm factual details, manage publication approvals, issue invoices, provide customer support, improve the website and maintain accurate business records. Where a business has paid for a feature, press release or campaign, information may also be used to deliver the agreed commercial service.

Editorial information may be checked, rewritten, structured, summarised or expanded so that a page is clear, useful and suitable for public publication. Britain Direct may refuse to publish material that appears misleading, unsupported, unlawful, spam-led, harmful, excessively promotional or inconsistent with the platform's editorial standards.

Published Business Information

Featured business pages, press release pages and editorial articles are public pages. Once published, they may be indexed by search engines, shared on social platforms, archived by third parties, cited by other websites or displayed in search and AI discovery systems. Businesses submitting material for publication should only provide information they are authorised to share publicly.

If a factual error appears on a page, the relevant business or authorised representative can request a correction. Britain Direct may ask for evidence before changing company claims, figures, ownership details, awards, regulated statements or other material where accuracy matters. Requests to remove public editorial content are reviewed case by case, particularly where a page has already been indexed or shared externally.

Sharing And Service Providers

Britain Direct does not sell personal data. Information may be shared with trusted service providers where needed to operate the website, manage hosting, process payments, send email, store files, analyse technical performance or provide professional services such as accounting and legal support. These providers should only use the information for the service they provide to Britain Direct.

Information may also be disclosed where required by law, regulation, court order, fraud prevention, security investigation, debt recovery, dispute handling or protection of Britain Direct's legal rights. Public business information may be distributed through normal website functions, search engine indexing, social sharing previews and links from related Britain Direct pages.

External Links

Britain Direct pages often link to official websites, social profiles, media references, source material and partner pages. External websites have their own privacy policies and operating practices. Britain Direct is not responsible for how third-party websites collect, use, store or secure data once a visitor leaves this website.

Data Retention

Enquiry and campaign records are kept for as long as needed to manage the relationship, maintain publication records, meet accounting requirements, resolve disputes, respond to future corrections and demonstrate what was approved for publication. Public pages may remain online indefinitely unless removed or updated at Britain Direct's discretion. Technical logs are normally retained only for operational, security and troubleshooting purposes.

Your Rights

Depending on where you are based and the nature of the information involved, you may have rights to request access, correction, deletion, restriction or objection to certain uses of your personal data. These rights are not absolute and may be limited where information must be retained for legal, accounting, contractual, security or legitimate editorial reasons.

To make a privacy request, contact Britain Direct with enough information to identify the relevant enquiry, page, business, campaign or correspondence. We may need to verify that the person making the request is authorised to act for the individual or organisation concerned before making changes to records or published material.

Contact

Privacy questions, correction requests and data enquiries should be sent through the contact page. Please include the relevant page URL, business name and a clear explanation of the request so it can be reviewed properly.